That would really burn my ass! In a time when the groups like the post office are struggling to stay competitive and afloat they should be a lot nicer to people and especially in a situation like that. Our post office group has been getting bad. We have a small business that requires us to ship a shitload of packages a week. That means driving to the good post office is about 15 miles away which isn’t that bad considering some areas. When we do anything there we know it’s going to go well. When we request mail pick up though, there are a couple carriers that are so damn lazy they show up around 630 PM to deliver our mail, have to go through over a hundred units and leave around 8 some nights. They then try to say “there were no packages in the hall” of our building when we check the tracking to see if they picked up our stuff that we need to go out. They’ve done this 5 times so far this year and successfully picked up our stuff I think the other 5. Not too bad but pretty shitty that they can’t do what we ask them but will just outright lie saying they did it. Annoys my wife to no end!
I would lay into the post master about handing someone a package if they are right in front of you. That’s bogus. She shouldn’t have to fear for her job for something so foolish.
I suppose the thing that most annoys me about it is that the post office is really struggling to keep itself afloat... so this is hardly the time to make a bad impression.
The USPS used to contract deliveries for Amazon out here, but the USPS trucks (at all hours) have now been replaced by actual "Amazon Prime" vans that start circulating at 7:00am and are still out and about at 8:00pm. You can say what you will about Amazon, but they do have the whole delivery thing dialed in.
We run a couple of small businesses that involve shipping, as well... and my wife has a Poshmark store (clothing) for shits and grins, and I pretty much take our packages on days when we're going to the stores in town, anyway. It's easier to just drop the boxes at the post office than wait around for a pickup. We still use the USPS because... well, Priority Mail is still one of the best deals going, for many different shipments.
I expect the situation will change soon because we have both a Sheriff and a retired state legislator living in the neighborhood. When Wave Broadband (the local cable/Internet provider) had their Nth multi-hour service outage during the NFL playoffs... well, let's just say that three days later there was a small flotilla of Wave service trucks in the neighborhood completely recabling all the main lines.