Complaint processes are chaotic. People are a disaster, they don't help you and they just want to screw you over. You might find a kind soul, but they are few and far between.
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Complaint processes are chaotic. People are a disaster, they don't help you and they just want to screw you over. You might find a kind soul, but they are few and far between.
Having worked in complaint management professionally (and trying to improve the process in a large corporate) it boggles my mind at the lack of accountability some organisations can take for their actions.