Very well put out, I completely agree with that.
Only a low enough price can stop lazyness and bad behaviours unfortunately.
The only question is : Will they move on trying to make the ship better, or just abandon the ship. That remains to be seen.
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I don't think I've ever seen a leopard change it's spots, and I don't think present management is capable of changing it's management style. I think they'll move on, and new management that is capable of realigning incentives will come in - or Hive will die.
I hope it doesn't die, but it's going to be a near thing either way, I expect.
"I don't think I've ever seen a leopard change it's spots"
Agree, me neither. Let's hope the real fan of the chain will be able to get it in the right direction once the parasits are gone then.