I am not seeing that username in our Store directory. I see where you paid the vendor fee, but just not seeing the user in our database or any other notifications, unless you signed up under your name, in case I think I know which account it is.
Please visit our Support channel in our Discord server so we can help you further in private. https://discord.com/channels/884521783129174056/884955776509165589
I think I need an invite link for Discord rather than a channel link.
https://discord.gg/AQY3xNGv
sorry about that. Just got up, lol