You are viewing a single comment's thread from:RE: ionomy Exchange Airdrop details! 4/10/2020View the full contextyahialababidi (70)in #ionomy • 4 years ago hiya, @ionomy I've transferred some Steem to my Ionomy wallet, but don't know how to get it to my @hive account, here. Can you, please, help. Thanks.
@yahialababidi,
To specify your user account as a destination, users must click on the receiving wallet button icon (QR code):
If you sent in STEEM without a memo, send a tiny amount of STEEM to ionomy proving your account ownership and authorizing return of funds.
Contact [email protected] and the team will get everything sorted out:
https://support.ionomy.com/hc/en-us/requests/new
https://support.ionomy.com/hc/en-us/articles/360043999692-Missing-memo-recover-policy-HIVE-HBD-STEEM-SBD
18 days later you reply ? :)
Sorry for the delay! The best way to get support is through [email protected] or requesting support here: https://support.ionomy.com/hc/en-us/requests/new
Yes, I tried that route, thanks. After around a 2 week delay, they helped me out.
You offer a good service and I'm grateful for it, but your support needs support :)