ITIL v3 Certification Levels: Advantages and How it Improves Employment Chances

in #itilcertificationlevels11 months ago (edited)

ITIL v3 Certification Levels
ITIL v3 Certification Levels

Welcome! In this article, we’re going to explain how ITIL v3 certification levels work, show you the advantages of being certified and how it can improve your chance of getting employed.

ITIL certification levels

ITIL V3 is currently made up of 5 certification levels which cover various subjects and specialties related to ITIL best practices.

Here are each of the levels:

Foundation level:

This is the basic ITIL qualification. It will give you a basic awareness of concepts that make up the ITIL service lifecycle. There are usually no prior qualifications needed for this level.

Practitioner level:

Upon finishing the Foundations level and gaining enough credits, you can then begin the next stage within the certification process. This level will increase your effectiveness, productivity and covers continuous service improvement as well as synergy between ITSM and organization. It can be completed directly after you have gained the Foundations level. That being said it is not required for further levels of certification.

Intermediate level:

To begin the next level you will need a Foundation certificate. In addition to this, you will need to attend an AEXLOS accredited training seminar. The intermediate certification has a standardized format. Each part will give you a new specialization in IT service management. It is split between two categories – Service Lifecycle and Service Capability. These are then split up into additional parts.

Expert level:

Upon finishing the above certifications you will arrive at the Expert level. This level is for people who want to gain a complete understanding of the ITIL framework. Upon reaching this level you will be given the Expert level certificate.


To gain the ITIL Master qualification you are required to demonstrate all methods and techniques learned in the previous levels. You will be given a series of practical objectives and goals. This means that a sizeable amount of real-world experience is needed to qualify.

Credits and Levels

Once completing each level of certification, you will gain credits which allow you to move onto the next. In order to move on you will have to earn the number of required credits from the preceding levels. In the chart below you will see the certification levels and the credits which are needed to qualify for the ITIL Master level certification.

ITIL v3 Master level certification
The road to ITIL v3 Mastery

What are the advantages of ITIL

An ITIL certification can greatly improve your chances of employment. The opportunities it can afford you are almost limitless.

Here are some of the most important:

  • You will learn how to professionally apply the most valuable best practices.
  • You learn the best way to apply IT services for your organization which will result in enhanced effectiveness.
  • Give you the knowledge needed to provide the best possible user satisfaction and meet your customer’s needs.
  • It makes you more attractive to potential employers.
  • Shows you how to best improve your organization's efficacy and output.
  • It helps you identify what is really important when performing IT services.

How ITIL certification can move your career forward.

Businesses have begun to understand the usefulness of ITIL management. For this reason they are actively searching for ITIL professionals. Many businesses have already begun using the basic framework and techniques of ITIL. These businesses are now aware that ITIL best practices are needed to run their organization efficiently. And in order to utilize these practices, they are recruiting ITIL qualified employees. Due to this, certified ITIL professionals are much needed in many industries such as education and healthcare.

For example, these companies are all hiring ITIL professionals:

Businesses Hiring ITIL Professionals

Certification Demonstrates Knowledge

The ITIL foundational certificate demonstrates to these employers that you have gained the necessary required knowledge about ITIL and ITSM. In this case, the credential will be a huge boost to your resume. In the long run, ITIL certification will increase your finances and career advancement. It also greatly increases your knowledge of IT infrastructure. Many companies have implemented ITIL, and are searching for ITIL professionals.

By now you should understand the advantages of ITIL certification levels and what they can do for your career.

If you have any questions or comments, feel free to leave them below.

You can also contact us with any questions from our Contact US page.

Posted from Rhino ITSM Consulting Services with SteemPress :

I can't remember which level I did, but I remember doing ITIL when I was working in the city. I also did PRINCE2 and all sorts of other ones :) . I don't know if you have PRINCE2 over there, but it's a project management certification. I think it was designed by or in collaboration with the British Government.

I have kind of did it because of the chaotic environment I can usually be faced to organize. But I am not sure if this will help for smaller teams, assuming experience is super great.

But as a methodology, it has some strong points.

I think it definitely helped with corporate terminology anyway. Like the difference between a "problem" and an "incident" for instance. Like you said, if the team is too small, then you don't have enough people to fill each role. You will probably find yourself filling many of the roles yourself at which point the system breaks down.

So the beauty of ITIL is that it is not a standard, just a framework. So there is no requirement to implement all the processes or the roles. You can pick and choose what works for you. However, what I can tell you is that ITIL is probably best rolled out in small chunks and for most organizations, it would be beneficial to send ost people to Foundations training and hire a consultant for implementation plans.

There is another similar framework I have been researching a lot lately and it is called FiTSM. I have a post coming in the near future on it. It is basically "ITIL Light" and more geared for smaller organizations.

Any above lvl4 is basically a teacher department in my view. But some people might disagree from my comment.

Typically I would say that your Expert level and above should be for your senior-level service management types or those looking to consult and specialize in ITSM.

I just shared it on Twitter. Not much of a Twitter person, but can't deny the reach. Experimenting with some outreach projects on Steemit. Hoping it helps.