Sadly I think you are correct. Sometimes people are even given targets - take parking fines for example.
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Sadly I think you are correct. Sometimes people are even given targets - take parking fines for example.
The possibility of hiring cheaper people, who won't be allowed any discretion in their work, has been an explicit item in most pre-project briefings I got as an industrial engineer and ICT architect in the 20-odd years I worked for large multinational companies. It's no secret.
Interesting - was not aware that it was an actual goal.