Of course, this will show up in the market by seeing a few companies having record numbers during the Xmas season.
Wal-Mart, Costco, and Amazon will dominate and see huge sales in spite of the decreased overall spending.
The traditional retailers will find themselves suffering even more, especially with more lockdowns looming.
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You are correct. Everything I have read tells me those with an established online presence will actually see record numbers from online shopping. Let's just hope their IT is able to keep up with it and their people anticipated it. COVID is changing many things. From the shopping habits of consumers to the discomfort felt by traditional brick-and-mortar establishments that don't think out of the box.