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ShopWeDo in Mechelen reports a surge of approximately 30% in return shipments, with between 300 to 400 packages received daily. This influx puts immense pressure on the warehouse staff, who are tasked with inspecting each parcel to determine its condition and whether it qualifies to be restocked or needs further action.
The Return Inspection Process: From Unpacking to Restocking
The process begins with carefully opening each return parcel, which often contains clothing such as shirts, trousers, or pullovers that customers have decided to send back. Staff members meticulously check if the items have been worn, if the labels are still attached, and if any items or accessories remain in the pockets.