Part 3/5:
Items deemed unused and in perfect condition are prepared to be returned to inventory, making them available for resale. Conversely, damaged or heavily used items may be discarded or sent for further assessment.
The Common Causes Behind Returns
A notable trend is the frequent return of clothing purchased online. Many customers buy these items with the hope that they fit perfectly, but more often than not, the sizing or color does not match expectations, leading to returns. Sometimes, the item simply does not appeal anymore once received, prompting a quick dispatch back to the warehouse.
This scenario underscores the challenges online retailers face in accurately showcasing products and managing customer satisfaction.