I want to share some expirience I've had with Livecoin exchange. On August 7th I received 2.138 ETH dividends from TaaS fund. And (unfortunately) decided to invest it in different altcoins via Livecoin exchange.
So I obtained ethereum deposit address from Livecoin 0x85E552d5ae40A1305d9E5d4bA9ac43e9E8053D3E and sent those coins. After couple hours I've notices that my coins was not credited. I checked the blockchain explorer and made sure everything was fine with the transaction - https://etherscan.io/address/0x85e552d5ae40a1305d9e5d4ba9ac43e9e8053d3e . After that I created the ticket on exchange internal support desk and waited more than a day for a answer.
Support answered that they do not accept ETH deposits from contract addresses. Ok, I understand that this is my fuckup(although I did not knew that address I was sending coins from was contract address), but could you please send those coins back to address it was originated from?
The answer from support was:
Hello.
Unfortunately this is not possible, please contact coin developer for this issue.
I start to investigate this issue and find out that there is no technical problem with receiving ether from contract address, other exchanges accept them without any limitation. So Livecoin just stole my money and when I asked them to substantiate their actions they just stoped answering my questions.
So I have couple conclusions about this situation.
Livecoin is exchange of thieves and scammers.
They do not care about their customers and don't feel obligated to answer customer's questions concerning money loss.
I think that in any complicated situation they will scam their customer and do nothing to help recover lost funds.
By the way I tried to find out who they are and found zero information about their origin, where they located or at least registered. I send them request with this questions but they didn't answered.
So I strongly DO NOT RECOMMEND to use this exchange.
Congratulations @bitcoinevolution! You have completed some achievement on Steemit and have been rewarded with new badge(s) :
Click on any badge to view your own Board of Honor on SteemitBoard.
For more information about SteemitBoard, click here
If you no longer want to receive notifications, reply to this comment with the word
STOPCongratulations @bitcoinevolution! You received a personal award!
You can view your badges on your Steem Board and compare to others on the Steem Ranking
Vote for @Steemitboard as a witness to get one more award and increased upvotes!