Very creative and peaceful point of view you offer. I would contend however that the primary point of communication is to share points of view. As you point out very well this so often leads to conflict. The reason is that when we allow 'opinion' into the exchange it cannot be separated from emotional content and when another 'disagrees' with our opinion we subconsciously take it as an attack on our identity. To my mind the empathy you rightly promote can only come from a level of shared emotional experience that is most often lacking. However if we can learn to communicate effectively by embracing our differences and practicing acceptance of them then new understanding and creative ideas emerge. This is also a good mechanism for learning a level of empathy that may not have existed before.
Nicely written perspective you offer. Thanks for the positive vibe...Namaste.