Great post. I think many people have the tendency to just wake up, work, sleep, in a never ending cycle. You can always make more money. You cannot, however make more time. We are now working on being more efficient in my music school. If a situation comes up (like the donut and cashier) we note how to handle it, so that mistake won't be repeated. For business owners, there is a book called "The E-Myth Revisited." It deals specifically with how to set up and systematize your business. Love this post!
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