Sharing business is so hard.
After sharing bicycles, sharing cars is also very difficult. In December of last year, the sharing of the car song was difficult to retreat because of the 1500 yuan deposit. The user even made a "forced death". The bubble that shared the car suddenly burst.
It was only half a year later that the other shared car "Travel Now" was hung up. Recently, according to the Southern Metropolitan Daily, some Guangzhou residents reported that they had registered to use the "immediate trip" shared rental car APP for a period of time, but now there are very few available vehicles in the whole city. They no longer use the refund deposit. After submitting the application for refund deposit, they waited several months and did not receive the refundable deposit of 499 yuan.
Not only that, in the consumer service platform "black cat complaints" search "travel immediately", as of August 23, the number of complaints exceeded 5000, the latest complaints reflect the deposit problem.
Some users also reported that they wanted to go to the office immediately to collect the deposit, but found that someone had gone to the empty building. A reporter visited the company's office in Guangzhou after learning the news, and found that it was as usual as the users reflected.
Immediate travel was officially established in May 2017, and APP was officially launched in June. It operates in Guangzhou, Foshan, Wuhan, Chengdu, Nanjing and Changsha. Car-sharing travel mode with rent-and-go and one-click return of mobile phone has won considerable market recognition. According to public data, in May 2018, the B-round financing was completed immediately, led by Ant Golden Clothing. At that time, the CEO of Ant Golden Clothing announced that it would cooperate closely with Ant Golden Clothing in many aspects, such as user operation, credit system and financial innovation.
I thought I could walk a little farther if I found a reliable thigh, but I didn't expect that...
According to the margin rules for immediate travel, after accepting the customer's application for refund of the margin, the integrity of the user's registration information will be examined within 5-10 working days, whether all violations have been dealt with, whether all breaches of contract and liabilities for compensation have been assumed, and after confirming the integrity of the user's registration information, the above liabilities will be assumed. Car rental deposit will be refunded to customers through the software platform.
Users are delayed in getting the deposit, and they obviously fail to keep their promises when they travel immediately.
So, what kind of sharing business can we do without cutting off user leek? Free deposit? Golden thighs?