The idea of connecting travelers to more tailored, local experiences is definitely gaining traction. Big platforms have started adding similar features, but the execution really depends on how reliable the backend is—especially with booking services. Hotelbeds operates mostly behind the scenes in that space, powering a lot of inventory for different travel sites. Feedback at https://hotelbeds.pissedconsumer.com/review.html gives a better idea of how things play out when real guests run into booking issues or changes. It highlights the gap between tech and customer service.
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