It makes sense when you think about it. They don't call the helicopter out unless it's going to make a difference; so the real bad cases like yours, he doesn't get sent to; likewise the ones that can be managed by regular ambulances.
Kind of nerve wracking to think you're only being sent out to the crucial ones which could go either way.
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Must be tough when you don't manage to save them.
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He seems to cope with it okay. The bad thing already happened; he's just there making a dramatic, positive difference.