You're right, to some extent there is no way to completely delete data off the internet once it has been shared. In the case of the text you quoted this is in reference to off chain data that is stored on our servers. Though this doesn't solve the caching by other services we plan to do everything in our power to delete any data that the user no longer wishes to share.
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Well, it is good to realize our limitations, and to limit our promises to what we can actually achieve. I appreciate your forthright response, and expect you will do what you can in that regard.
Thanks!