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RE: Why did Overstock take 53 days to partially refund my Bitcoin?

in #overstock8 years ago

I can see that point of view, especially if they actually shipped the product and I decided I just didn't like it after 90 days or something. But in this situation, it was their own fault I had to wait 30 days.

Anyway, I get what you're saying. And a simple solution, if people don't like that policy, is just to not do business with them.

But I don't think it's a written policy/practice. I think they're just clueless about the nuance of handling multicurrency.

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At the very least, a full disclosure should be posted somewhere on their page indicating that any refunds issued by crypto will be for the original FIAT price, not crypto! Transparency is key :)