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We take up a responsability which is not ours. I think it has to be connected to the way we deal with emotions and feelings of guilt. A lot of the time it can happen for people to take up the blame and feel ashamed for what others did just because they would hate to break the relationship. We want to feel good about ourselves and to make others to feel good too. It is very weird. But taking it from a very rational point of view, guilt and shame should not be happening when returning a bad product.

But taking it from a very rational point of view, guilt and shame should not be happening when returning a bad product.

I think that this points to feelings in general - they are irrational. Sometimes they might reflect our actual thoughts on the situation, but a lot of the time they are disconnected from our rational selves and can be quite harmful.

Our mind ....Always in need of daily practice and training