RE: Newbie Photographers, We Need To Have A Talk For A Minute...

I'm so glad you feel that way concerning talking about clients on social media! I cringe every time I see it!
An unhappy customer can almost always be turned into a satisfied customer, but the moment you take it public, you have lost any chance of that happening. You have also alienated future customers because they are now worried that you will bash them publicly if they have a complaint with the product they receive.
A happy customer will tell one or two of their friends about you, but an unhappy customer will shout their experience from the rooftops!