Help! My SmartCash wallet is stuck (@ Block 148411) - Troubleshooting Steps

in #smartcash7 years ago (edited)

Some of you may be experiencing issues with your SmartCash wallet not sync'ing and becoming stuck @ block height 148411. There was a minor issue with communication between the 2 major pools and a conflicting block (you guessed it #148411). There isn't anything to be alarmed about, all coins are safe and the network is functioning as normal. We did experience some outage of the explorer & mining pools but that was only out of prudence as steps were being made to ensure network safety. Never-the-less if you are one of the few whom's client downloaded the conflicting block we are going to need to take some steps to get you back up to date.

Step 1: Make sure you are updated to the newest version (0.8.7.10)

If you haven't updated to the newest version let's first close your SmartCash wallet and head over to the SmartCash website & download the appropriate update. Install the update and then open your SmartCash wallet again to see if this fixed your problem (allowing you to begin downloading blocks again).

If this didn't fix your problem move on to step 2...

Step 2: Save a back-up of your wallet.dat file

This isn't actually necessary but a good practice and might ease your stress during this process. You can do so within the wallet by clicking "File" and then selecting "Backup Wallet" this will prompt you to browse to your preferred location and name the file. Let's name it "backup.dat" . You can also create a backup outside of the client by copying the wallet.dat in your smartcash folder to another destination on your system (or a thumb drive!). Once your backup is complete make sure your wallet is CLOSED and move on to Step 3.

Step 3: Remove the corrupted blockchain.

This means navigating to your SmartCash folder and deleting everything but your wallet.dat ( "blocks" , "chainstate" & "database" folders included)

For windows this is found in %appdata%\smartcash (if you don't know where that is just search smartcash and find your folder)

For Linux users this is found in ~/.smartcash/ (or just copy and paste my commands below)

cd ~/.smartcash/
rm blocks -r
rm chainstate -r
rm database -r
rm *.log
rm peers.dat

Step 4: Start your client with the -reindex option

For Windows users: Place this .bat file in your smartcash folder and run it. This will open your wallet in reindex mode.

For Linux/MAC users: simply launch the qt with the -reindex command like below

smartcash-qt -reindex

Step 5 (Windows Users Only): Use Launcher for faster sync

This step is optional but will sync much fasters for Windows users. Now that we started the standard qt wallet with our .bat file we're going to close the SmartCash wallet and open it again this time using the launcher (smartcash-qt-launcher.exe) (the .bat file can now be deleted or you can keep it in-case you ever need to reindex the SmartCash blockchain again)

Your troubleshooting is now complete! You should be downloading blocks with no problem! You can also optionally use a bootstrap I created (especially useful for linux users) to get caught up to as of this morning (post corrupted block)!

I'll definitely be writing more about SmartCash in the future but in the meantime if you would like to learn more about SmartCash please visit https://www.SmartCash.cc

Follow me on Steemit!

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Great guide!! I was stuck too but now back up and running :)

Great troubleshoot guide!

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Tks for your help,
Today, however, the problem has returned.

Your wallet is stuck @ the same block? 148411? Also, what OS are you using? If you'd like you can come to the #support channel in slack and we'll troubleshoot this in realtime.

Now the problem is in this block

My wallet is with the latest version, and my Windows is the 10

I think I spoke to you in Slack but for others that might experience this. It's most likely related to not using the -reindex option (Step 4) when troubleshooting.