To be clear, NFTy told us they could bring in gaming guilds on their own. They told us they sat on their discord everyday turning people away because they didn't have the decks. They told us if we gave them the decks, they'd do the rest. The company gave them access to the decks. NFTy failed to deliver on what they told us they could do on their own.
Go back and listen to the townhalls when Tyler was on back in Jan/Feb.
We had NO new player experience, that's how we failed on our end. They could attract new players and they would leave because the NPE was absolutely awful at the time. And we DO have the responsibility to work with these third party services for mutual benefit. We didn't hold up our end of the deal. A deal like this ALWAYS goes two ways.
Tyler told us flat out they had a great retention rate with Splinterlands already. We never told them we'd change the new player experience. In fact at the time the team was saying it was probably many months to a year away since everything was set to change. They were saying if we made anything for enw players it would be outdated immediately. And still NFTy said they'd bring in a bunch of new players in the 3-4 month trial period.