Hey, @mattclarke.
I have no problem with everything that occurred the moment the bug/bugs came to play. I'm good with all that.
I'm more concerned with what happened to cause the emergency brake (ie the bugs). I'm understanding that it's impossible to account for every instance of why the brake might be pulled. Right now there aren't that many trains out there, at least not running the same length of track, nor are that many people waiting for the train, so the inconveniences might not be so bad.
Soon, however, we're hoping for many more people to be at the station waiting for the train to arrive (ie velocity), and we're anticipating that there will be many more trains providing service on that stretch of track (ie SMTs, entire industries). We're also understanding there will be other track built and trains on them (competitors) that will take away customers if we can't provide on time service all the time.
The one that's going to be able to get the most people from and to their destinations on time is going to be the one which stands.