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Hey @papilloncharity! By "redeem" do you mean to claim your payout rewards? If so, you will still only need to be signed in with your posting key to do so. I just tested it to be sure. It might just be that you don't have any unclaimed currently. I see you have a post closing later today, possibly check back then?

Thank you so much for your kind help and I have managed to sort it out with the proper key. I tested the "redeem" and it worked fine!
Blessings!