Hi Sara, I'm always available on steemit.chat or via [email protected]. We're aware of the bug and working on a fix that should be done shortly. It doesn't have anything to do with the transaction volumes. I'll try to get more info and provide an update. We understand that people want more communication from us and are working on a longer term solution that will provide more real-time updates to the community, there's just a lot of other things that are high priority as well.
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Thank you, @andrarchy!
I appreciate your acknowledgement and that efforts are being made to fix it. So are you the one to contact if we run into issues like this? It seems like it would be a lot more efficient & effective to have something more public so that many people with the same question could access the same answer at once.
I respect and appreciate all the team is doing to make this the best experience it can be! One of the greatest things about SteemFest is the personal interfacing between the makers and the users - it will be great when we find a sustainable way to maintain that kind of direct access and clear communication online.
That's what we're working on. The engineers just have a lot on their plate. We appreciate everyone's patience as we try to make every part of the steemit.com and the Steem blockchain experience as pleasant as possible.
Community Liaison, Steemit
We all want the best Steemit it can be! It's really valuable that the team is willing to hear, acknowledge, and integrate user concerns, as well as to respond - even if it's just to say "yes we know this is happening, we're working on it." It's important & much appreciated that you took the time to do that here.
I hope to see a fluid and efficient way to do that soon, because maybe it's not so pleasant for the engineers to be hounded about it either.