It costs far more to win people back who've left than to win them in the first place. You're exactly right. We're better off making sure we have what it takes to keep folks, because if we lure them with fake bait or empty promises, they'll be disgruntled. And, let's face it, payouts are not enough right now for folks to stay unless they have a greater vision.
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Yes exactly mate. I think some of these interface issues would not take much effort to sort out but would make a big difference.