I absolutely agree. UX has always been neglected here.
We need to remember that from the user perspective we are not really competing in the crypto domain (where UX has always been non-existent) but in the social network domain (where UX is the major factor).
There are so many crucial features available on the blockchain yet not supported in the GUI. These include:
- vote delegation
- setting up a new account for a friend
- language segregation
Yet in HF20 we aim for... mobile support and more users. Absolutely crazy.