I agree with you because there are people who make a good contribution to the subject that is being treated and are not well rewarded and this is not fair. A good comment has the same merit of making a good post and this comment deserves to be rewarded as long as it is good and contributes something to the topic being discussed, but not all authors are like that. I follow several authors who are very attentive and reward a publication.
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Yeah I have see lots of big players dont want to engage with good comments and content from their readers. If its a time thing then they should employ some one they have the money. Not engaging is wrong. Good comments should be negative one that do not add value should not be