They're pissing me off... Sent 40 SBD 8 days ago, deposits are finally "active" again, and my money still hasn't been credited... They DON'T reply to support tickets, I'm starting to feel like I've been robbed, and I REALLY need that money...
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I actually received an answer immediately from the support telling me that once the exchanges are active again my deposit will be credited. So I'm still waiting.
I get the same email when i submit a deposit issue ticket. I've learned its just a bot. Apparently, they never actually respond.
Really? Well, that sucks.. just hoping forthe best then i guess
same with me and some litecoin, and etc. 3 open tickets from three different transactions. 0 replies in about a month.
Exactly, you are one more person that is experiencing these problems.
I also hold some BTS on Poloniex, and now they disabled trade with those. FML . Hope this is just temporary and I can get ahold of mw sweet sweet Bitshares soon.
I sent 100 steem 8 days ago hilarski and i sent 3 tickets without any anwers from polo. awful man what can i do in that case?
Is a class action a viable option if they never credit people?
I don't know I don't live in a country that does that.
I live in America, where if you mess with our money, we will sue you faster than you can say "my bad"
Polo is a US company and really should sort their shit out. Behaviour like this from a US entity could be the end of crypto trading there. Look what the US regulators have done to the forex industry - utterly destroyed it. Selecting a forex broker in the US is now like voting in the presidential election: you get to choose between 'a giant douche and a turd sandwich'.
haha i like the south park reference
IMO it had been getting a little stale, but those last two seasons were off the hook
So true, man. Our country most certainly does not manage our money well despite our obsession with it...
Yep, the best forex brokers in the UK and Australia are 4-6x cheaper than the two big retail brokers in the US. Excessive regulation has created an oligarchy where existing US firms do not have to bother competing with their international counterparts.