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I get your point for flagging and I have no issues with it. I have an issue with paying for a service and not getting that service.

It's called being ripped off and I'm sure you can understand where I'm coming from if it happened to you. You would raise all hell to get justice, here on Steemit there is no other way to do that unless every one else here hears your case.

I'm making my case be heard as they haven't seem to have heard my outreach (bot owners involved).

I do get the point. Be careful who you do business with. It's buyer beware. Best of luck on your refunds.