The Devs need a filter between them and the end users, usually this role is filled by a support team. I am working on some thoughts I have for a volunteer help desk.
What are your thoughts, if these ideas were flowing in a different route and filtered by type, number of cases, etc. Would it make life easier?
We are working towards making the #help channel of Steemit.chat the "go-to" place for users to get help. Right now the channel does not get much activity, but that will likely change.
There are not a lot of users that are responding to people there, so often questions go unanswered for several hours. If you could help keep an eye on that channel whenever you are available, that would be a huge help!
Interesting! I didn't know such a channel existed :)
Great! Thank you.