Krystal Payne was a newly employed Starbucks barista.
She felt inspired to take up sign language after she served Ibby Piracha, who is deaf.
As a barista, she simply wanted to make Ibby feel more welcome.
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She went online to learn sign language on her own.
She was able to take down Ibby’s order with sign language.
It was a simple intention to serve Ibby more effectively but it meant a lot to Ibby.
The note that Krystal gave Ibby to let him know she was learning sign language was framed up by him.
It was an inspiring and touching act for him.