Really dude?....you think some person thought he could take on Haejin with a mobile phone? You are always showing up to excuse other's bad behavior telling us what great people they are.
I have a ten year old mobile phone with the old querty board and tiny screen. I couldn't even begin to imagine how to operate a querty board to use the internet on the thing, not that I haven't ever tried unsuccessfully. I think one has to be skilled in morse code to operate on such a old fashion skill level. I can't even see the dirty pics they send I can just read the messages.
Those support tech people have come in handy many times. They even brought my laptop back to life once. It was like a life altering resuscitation that required me to remove the battery then repeatedly for minutes to keep hitting a key while they broke into my computer. To me they are worth it.
Fair enough. If they're actual people you know, it's better than those over-the-phone ones.
Anyway, those computers are made to break after a year or so. They want you to buy a new one.