It's very good that you have the maturity in your approach, but it's not justified to expect the same in return elsewhere. If you pay - it's different. If it's open source - well, people are people, with all their shortcomings. They may need some time to get there. It may be longer than their lifetime.
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Like I noted in my post, I'm not mad if people don't offer a communication channel for support for open source project, as its an open source project and not everyone has the time. But, if it is available, and the person is there, I ask to be treated correctly, and I'd be happy already with a "Currently I don't have the time, but I'll definitely put it on my list".
I know, you are right :)
This reminds me of a one comedy settled in the seventies in a Polish village: one of the characters had a bathroom in the house because one of the neighbours had it and she didn't want to be worse, but it was neither used nor maintained, and everyone used the loo outside ;)
Maybe it's one of those "we have to, we can't be worse than others"case.