In my opinion OEM systems are generally built to rip customers off. It doesn't matter whom it's from. They are also built with as much proprietary designs in mind, they will try to regulate what you can do and try to force you to buy only that which is from them in terms of parts and pieces.
HP has been one of the worst, right next to dell, for utilizing non standard components, different cable connections and even form factors to make it quite literally impossible to replace for example a PSU. They also have gone out of their way to make it difficult to service.
Even in the business class of desktop and laptop and all-in-ones and most definitely in the thin and small.
HP was aware of a serious problem with a rather large lineup of their products, it was a hardware fault in their design, that they had to patch by modifying windows. It's one of the primary reasons WHY plenty of people that would update to the latest service pack in the xp/vista/7 days, usually tended to screw up and everyone was constantly blaming microsoft when the fault was in the modding of the OS on oem side. Between 2009 to 2015, hp had a specific laptop series that were their dominant model sale that had a specific hardware fault that would cause a BSOD on a proper vanilla windows OS install. They had to mod it just to get the thing to work, instead of fixing it, they had millions of boards and components made with the fault, pumped it out, and then demanded that when a drive failure occured, requiring replacement and obviously windows to be installed, that the customer pay for their own modded windows install media.
Don't even get me started on bloatware, and making money off their customers that are obviously oblivious too
It's not limited to HP... but HP is one of the most unreliable companies.
They are all arguably horrible, Asus at one point had a great track record, then they themselves turned into just another oem delivering bad products
"but my system lasted"..... anyone can have a horrible product that performed like garbage and the customer doesn't even know it because they hadn't experienced anything better... and have it last... that's not a overall metric worth looking at.
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