Samsung Electronics loss of $ 3 billion

in #technology9 years ago

 

Samsung Electronics loss of $ 3 billion this quarter and the next due to the discontinuation of the Galaxy Note 7.

The company said Friday that due to the discontinuation of Note 7 is reduced by mid-2 trillion won revenue of the company from October to December and an additional 1 trillion won ($ 884 million) in January through March.

Because of mysterious ignition and overheating, twice sent to more than 2.5 million Optimus 7 smartphones, mostly in the United States and South Korea, before it discontinue two months after launch.

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Saw the headline about Samsung’s massive loss and couldn’t help thinking back to my own issues after buying one of their newer monitors. Display flickered out after just a couple of months, and support wasn’t as responsive as I expected. I browsed https://samsung-electronics.pissedconsumer.com/customer-service.html to compare how others handled warranty claims and what worked for them. Some folks had luck after pushing for a replacement, others ended up going through their card provider. Learned it pays to document everything right away.