Why engage in the lives of drama queens?
No reason. Drama queens do not deserve more attention. But some of those who answer screaming aren't necessarily drama queens. It's a tricky thing in life to know when to answer patiently, even if the other one can't talk politely, and when to just walk away. Internet trolls, as everyone who like to start a conversation with a total stranger impolitely, trolling, agressively, deserve no answer at all.
There is so much potential in Finland but people here like to remain much too narrow in their skillsets without exploring a little wider. The quest to not be wrong but, limits the randomness of experience.
Indeed. Not only learning things that aren't that close to ones education, but also keeping ones eyes open all the time and learning something each day, is a good way to get smarter every day. And of course as we humans can never be totally alone, minding only about our own business, even if someone wanted to do that, isn't possible. It's always good for anyone to learn how to interact with people better. It makes the delivery of ones words so much easier if the receiving end is receiving, not building up their defenses, as you said.