It might save time and effort in the long run to have a "Frequently asked questions" post with short written answers/screencap examples and links to videos with a timestamp where info is discussed. You can edit and add to it over time. Then you can have quick answers like "Please see question 7 in F.A.Q. post" or something.
Anyway, it's just a suggestion.
Thanks for the info you've generously shared Luc!
thats a great idea.. a F.A.Q. post.. yeah, ill start a list of the most common questions