Tripadvisor can definitely be misleading from time to time. I'm sorry you had such a bad experience. We really need a decentralized version of tripadvisor where we can rate and rank all restaurants and things like that!
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indeed. the problem with TA is, that many people who dodnt have a clue about food vote for restaurants. thats the reason that michelin star restaurants often have worse reviews than some burger joints
Yeah, I bet most people vote 5 stars depending on a lot of other factors, like how the staff treats them, how crowded it is etc.