I think it's not just limited to Switzerland.. Somehow in the business world, they always throw freebies to attract new customers, and the existing ones are taken for granted to some extent. Sometimes it could be better to cancel and move on to become another service provider's "new customer". Hehe!
You are viewing a single comment's thread from:
Yes, I think it's pretty frustrating for existing loyal customers to see that new customers get preferential treatment.