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RE: Unknown error when uploading a video in dtube.

in #utopian-io • 8 years ago

Your contribution cannot be approved because it does not follow the Utopian Rules.

This contribution is informal and unprofessional and it also doesn't provide sufficient detail to replicate the issue. As per the Utopian Rules:

  1. Submissions must include sufficient detail to reproduce the bug.
  2. The writing style should be formal and informative.
  3. The writing style should be professional and clear.

You should have provided detail into the video type you uploaded, the file size, the image type you uploaded, image size, the exact fields you fill out and the ones you didn't and these should have been formatted in a way that provided clear steps to reproduce.

As this particular issue doesn't occur for all users it's very important that you provide all the information required for a user to be able to replicate this issue.

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8 years ago in #utopian-io by
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     8 years ago  

    Thank you for responding, if it happens again I will give more details about what happened besides I will be more formal.

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     8 years ago (edited) 

    I have the same issue today. Doesn't matter which video. I tried a few and they all give me "Unknown Error."

    I had it in the past (about two weeks ago), too, when I last tried to upload something; but eventually, it would accept the video after I waited for about 5 minutes before hitting "Submit" again. But today no luck with waiting either. Does the error still persist on your side?

    Edit: Hard to believe ... but in my case, logging out from d.tube and logging in again resolved the issue.

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       8 years ago  

      @anderle The error is solved by changing the browser, now I only upload my videos from the Mozilla Firefox browser since I have not given any error with that browser, greetings ..

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         7 years ago  

        I can't upload either. I've tried logging in and out, lowercase tags, still haven't been able to upload videos in over 2 weeks.

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           7 years ago  

          @thebusca I suppose you had that problem since STEEM was in updates these last weeks, I recommend you change your browser when uploading your videos, I recommend '' Mozilla Firefox '' .

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           7 years ago  

          I tried that too, it didn't work.

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             7 years ago  

            I am still unable to post videos.

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