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That's bad.
I am glad you were able to get a new one.

I'm glad too. Although it threw my monthly budget off a bit, it was good that I had a way to resolve this problem quickly.

Yes,I can totally understand

It is quite dangerous when battery inflates.

Come to think of it, there was a nasty problem with Samsung batteries a while back. And instead of inflating, the batteries exploded. 😱💥📱

Ohh, that's sad. Were you able to do a back up of your data?

Yes. Most of my files and apps were backed up. So today's process was simple, recovering data and installing things on the new phone.

That's great. Last time I needed to change my phone I wasn't able to do it and I lost several GB of data. I even lost a lot of contacts.

Enjoy the new one.

Congratulations