Sort:  

you should join their Discord Server and ask Support Help here

I have never heard of this issue.

Alright.. I'll do just that . Thanks

hey @okoyecb I asked in the Discord and this is the answered I got:

that is because there is a function to prevent bots to create hundreds of accounts. There is a easy workaround: use another front end like openledger.io rudex.org or easydex.net just for account creation. All these front ends work the same way and are interchangeable. I think the "one account per ip" resets after a certain time too. So waiting might also do the trick.

I would recommend you to open account using easydex.net

As soon as you have your account name, let me know so I can send you your rewards!

Thanks for the assistance , I was able to create an account using one the front-ends provided on discord (Openledger.io)

Here is my Account Name : okoyecb1