I dropped it off on 30 January and let me tell you it's felt like an eternity waiting on it.
😬 Unfortunately i was right, this is what usually happens. They don't tell you the truth as no one wants to face the angry clients, but also, they only know what's up when they check and work on it. Anyway, good thing you got your car back and you're satisfied with it.
I feel like I'm driving a Cadillac compared to my rental. They intially told me a work week to complete, they took a few more days. I left them alone I didn't call until Wednesday. It was done later that day 😊