Hi everyone, I tried to transfer small (test) amount of ETC a week ago. Transaction was confirmed about 3 hours after the transaction but there is still no sign of my ETC. Support page is in Chinese and there is no way to change the language on that page or I am not seeing it...so it is kind of tough to open a support ticket if you do not understand the language. I am not going to use this page until that gets resolved. Can someone help? Did anyone else had such problems?
EDIT: after finding out there certanly is an option to change your language preference on the support page of BiBox I described my problem to the staff in an email and the next day they responded with: Hello, your deposit has arrived, could you check?
So I did and to my excitement the funds were there. Happy customer now but I have to admit that this experience was not a good one, especially because it seems that it was not my mistake.