Sort:  

I'm having the same issue. SBD to ETH still hasn't come through 12 hours later. First time I had a problem with blocktrades. Did you find any support yet?

No any support :/
6days i am waiting ....

They responded to my email pretty fast. Not with the answer I hoped but they at least responded.

Email them at: [email protected]

 6 years ago (edited) 

I think I know what happened, for me, my ETH address is on Kraken, and this trading platform makes the deposit when there is more than 0.05ETH on the deposit address, but I have only 0.048 then the deposit will only arrive when I exceed this amount.

I sent more eth on the address and I received it well ^^
So that was it!