I sent them 700 pivx hoping to exchange into steem, believing all the good reviews. That's the last I saw of my pivx, and never received any steem. I've bitched and complained, got one email back with some lame excuse.
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Unless you mistyped your steem receiving address, That ‘d be a really serious issue !!!!!
Are you sure u didn’t mistaken your steem wallet address ? Steemit can receive special coins specified to special receiving wallets , not any wallet can receive any coin ( I guess you know that)?
As you can see from the screenshot, I did not misspell my steem account name.