I reinstalled my backup. The back up accepted my password. So great I thought problem solved. But no. The password still will not unlock my wallet. And updates you can provide would mean a lot. Thanks.
I contacted support and they responded. They told me to try bitshares.org/wallet - this did not work for me. Im waiting for another response. Luckily I used my first and middle name which is on my photo I.D. which they requested. I would try and email them [email protected]
I was able to fix the problem be installing my OpenLedger backup onto https://bitshares.org/wallet. I don't know why installing my backup won't work at https://openledger.io/. Hope this info will help
Hopefully they will resolve it soon, annoying but im sure they will be flexible, it being a problem for many.
I reinstalled my backup. The back up accepted my password. So great I thought problem solved. But no. The password still will not unlock my wallet. And updates you can provide would mean a lot. Thanks.
I contacted support and they responded. They told me to try bitshares.org/wallet - this did not work for me. Im waiting for another response. Luckily I used my first and middle name which is on my photo I.D. which they requested. I would try and email them [email protected]
I was able to fix the problem be installing my OpenLedger backup onto https://bitshares.org/wallet. I don't know why installing my backup won't work at https://openledger.io/. Hope this info will help