I have the problem of not finding any EOS Tokens in my Metamask wallet. When I check Etherscan I see that claiming the tokens and transfer have been done successfully to my Metamask adress. I have filled the contract adress etc in order to add the token in the wallet but no tokens are found. I contacted Metamask and they respond "We are very sorry, but EOS has neglected to give us any information about their token sale mechanics so we are unable to be of any real assistance with managing your tokens in this case." Do anyone have an idea about how to solve this issue? EOS support seems to be non-existing? Or, is it actually no problem, I will be able to get my EOS in the end anyhow as long as I have both EOS keys and Ether wallet keys?
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Check for these things: Does your Metamask have more than one account associated with it? Are you on the Main Network? If you have tried all this, I would recommend using the Mnemonic Phrase you got from Metamask when you click on the little key and then use it in Myetherwallet to access your address. Then you should be able to move your tokens around without Metamask.