Let me ask a dumb question.
I used to use bittrex. I would send my hive and hbd there. Then I would have to "buy" bitcoin and then US dollars. Then I would send it to my bank. Then bittrex quit in the U.S. I signed up for blocktrades then they quit in the U.S. So I started using Ionomy. I would convert to bitcoin then send it to Coinbase. Get US dollars and then to my bank. Oh god. I'm just repeating myself. I'm really frustrated with not being able to just talk to someone. Sorry
I'm wondering if what I do to get cash in the bank is what you do? Is this how everyone does it? I have no real contact with anyone here.
I don't even know how to type this question. I have a hard time writing something that would be so simple in conversation.
I use to do it via Blocktrades but I now transfer to Ionomy. I then sell hbd to get bitcoin, then I send it to Cryptopay and then transfer to my GBP bank account.
Thank you 😀
Hi @rossfletcher. I've emailed Ionomy and this is their reply. Should be sorted soon.
"ionomy is experiencing a service provider outage, due to a failure in a the critical infrastructure of a third party. Once resolved on their end, we expect to recover full operational service within 24-48 hours."
Yay! Email??? You're so much smarter than me lol. I never even thought of that. 🤓
I did look at their Twitter page and the most recent post was a year and a half old. That wasn't very helpful.
Thank you soooo much for telling me this. I have been trying not to worry about it. I've gotten too dependent on that bit of cash for gas etc.
I know what you mean. If in doubt, I always fire an email off. I looked on Twitter and I think you have to pay to message them. Anyway, hopefully it will be resolved soon.
I was thinking... How did you find where to email them? Then I googled it and got more confused. Now I'm embarrassed. I'm trying not to panic while waiting.
This is their email address [email protected]
If you need to contact them, they will just acknowledge your query first. Later on, they will email you back with an answer.